When a visitor submits an inquiry, AI reads it, classifies it, and triggers the right response and follow-up — while your sales team is notified in real time.
Speed-to-lead is one of the highest-leverage improvements a business can make.
The Response Workflow
InquiryAI readsClassifyPersonalized replyCRMNotify salesOffer appointmentFollow-up
Across Every Channel
- SMS
- website chat
KPIs We Report On
<60s
Response time
From submit to personalised reply
+2-3×
Lead → appt rate
vs. hour+ response windows
70-90%
Lead decay saved
Of fade in first 5 min
4
Channel coverage
Email · SMS · WhatsApp · Chat
Proof Point
PilotHome-services operator · 2 metros
Local ServicesReplying inside 60 seconds (vs. ~2 hours) tripled booked estimates on the same lead volume.
Before: inbound inquiries sat in an email inbox until an admin batched them. After: AI classified intent, replied personalised in under 60 seconds, offered an appointment slot, and notified the owner only for Priority leads. Booked estimates jumped 3× with no extra ad spend.
3.0×
Booked estimates
47s
First response time
-62%
Lost-to-ghost rate
-70%
Owner notifications