WebsiteTech
WebsiteTech.pro
Nextiva-adjacent · Now available

AI Voice & Communication Platform

One brain across chat, voice, phone, SMS & WhatsApp

A unified communications hub built for grounded AI conversations. Handle inbound and outbound voice, missed-call recovery, live-agent copilot, and browser voice — all from a single knowledge vault, with consent and audit built-in.

Open Voice Hub Build your AI Employee

Every voice representative discloses that it is AI. Voice cloning requires signed, revocable consent. Audio processed in memory — not stored.

How it works

A guided path from first touch to a measurable outcome.

1
Ingest knowledge
Approve website + docs into the WTC vault — the single source of truth.
2
Configure persona
Voice, tone, restricted topics, allowed actions, industry template.
3
Publish to channels
Web widget, voice, phone, SMS, WhatsApp — one brain across all.
4
Recover & assist
Missed calls auto-recover; Copilot whispers next best action to humans.
5
Measure & improve
Every conversation scored for grounding, sentiment, and outcome.
AI infographic
voice — how-it-works infographic
AI-generated · workflow view of this module

Built for real business work

Every capability is grounded in your approved knowledge, permission-gated, and auditable.

AI infographic
voice — overview infographic
AI-generated · overview illustration
Browser voice widget
Whisper transcribes; OpenAI TTS speaks back. Works on any device with a mic.
Telephone answering
Real inbound and outbound calls (Twilio-compatible), transcripts + summaries auto-filed.
Missed-call recovery
Auto SMS/WhatsApp with a callback link. Configurable delay, quiet hours, max attempts.
Employee Copilot
Grounded reply drafts and next-best-action for your human team — never sends on its own.
SMS + WhatsApp
Same brain, same guardrails, same permissions across every text channel.
Consent + AI disclosure
AI notice on every channel. Voice/likeness cloning requires signed consent.
Outcomes

The numbers change on day one.

Teams typically see minutes-not-days turnarounds, dramatically wider coverage per week, and clean attribution back to the assets that actually converted. The card infographic on the left is an editorial visualisation of the outcomes this module unlocks.

  • 1Minutes, not days — for a complete asset kit
  • 210× coverage — brief more with the same team
  • 3Clean attribution — every asset traces to a conversion
  • 4Consistent brand — every asset uses the same DNA snapshot
AI infographic
voice — outcomes infographic
AI-generated · outcomes card view
Consent-first by design

Safety, identity & control — not an afterthought

Every setting is client-controlled. Every action is auditable. PII gets redacted from stored transcripts by default.

AI infographic
voice — guardrails infographic
AI-generated · trust & guardrails
No card data in chat
Payment assistance uses secure links only — the AI never sees or stores card numbers.
Restricted-topic guardrails
Medical / legal / financial → disclaimer + human handoff by policy.
PII redaction
Emails, phones, cards, SSN patterns masked in stored transcripts.
Session caps + rate limits
Runaway conversations and abuse are automatically throttled.

Bring every channel into one intelligent conversation.

Wire up your first channel in minutes. Add the rest as you grow.

Open Voice Hub
WebsiteTech
WebsiteTech.pro

We build and modernize websites into intelligent business platforms with AI, SEO, analytics and automation.

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